Our Policies
We are honored that you've chosen The Woven Nest to be a part of your pregnancy journey. Our goal is to provide every family with a relaxing, memorable experience while respecting the time of all of our guests. Please take a moment to review our policies before your appointment.
Appointment Deposits
A $50 booking deposit is required to reserve your appointment. This deposit is applied toward the total cost of your ultrasound experience.
Cancellation & Rescheduling
We understand that life happens and unexpected situations can arise.
If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours' notice.
24 hours or more notice: Your booking deposit may be transferred to one future appointment.
Less than 24 hours' notice: Your $50 booking deposit will be forfeited.
No-Show Policy
When an appointment is reserved, that time is held exclusively for your family.
If you do not arrive for your scheduled appointment and have not contacted us to cancel, the full appointment fee will be charged or, if already paid, no refund will be issued.
Late Arrivals
Please arrive on time so we can provide the best possible experience for every family.
Clients arriving more than 10 minutes late may have a shortened session or may need to reschedule if we are unable to complete the appointment without affecting other scheduled appointments.
Refund Policy
Because appointment times are reserved specifically for each family, refunds are generally not available once services have been rendered.
If you have questions regarding your appointment, please contact us and we will be happy to assist you.
Twins & Multiples Policy
We love meeting twins and multiples!
Due to the additional time required for imaging multiple babies, a multiples upgrade fee applies to all ultrasound sessions involving twins or higher multiples.
Image Quality Disclaimer
Ultrasound image quality varies from pregnancy to pregnancy.
Factors that may affect image quality include:
- Baby's position
- Gestational age
- Placenta location
- Maternal body habitus
- Amniotic fluid levels
While we always strive to obtain the best images possible, image quality cannot be guaranteed.
3D/4D/HD Live Imaging Information
The best time for 3D/4D/HD Live imaging is generally between 24 and 34 weeks of pregnancy.
However, every baby is unique and image quality may vary depending on baby's position and other factors.
Non-Diagnostic Ultrasound Disclaimer
The Woven Nest provides elective prenatal ultrasound experiences for bonding and keepsake purposes only.
Our services do not replace prenatal care, diagnostic ultrasounds, medical evaluations, or recommendations from your healthcare provider.
Clients should already be receiving prenatal care from a licensed healthcare provider prior to scheduling an appointment.
Gender Determination Disclaimer
Gender determination is highly accurate when performed at the appropriate gestational age and when fetal positioning allows visualization. However, gender determination cannot be guaranteed 100%.
Heartbeat Animal Policy
Heartbeat recordings are captured during your ultrasound session and placed inside your selected keepsake animal. Once recordings have been transferred and products have been personalized, heartbeat animals are non-refundable.
Photography & Social Media
With your permission, images from your ultrasound session may occasionally be shared on The Woven Nest's website or social media platforms.
We will never share images without your consent.
Questions?
If you have any questions regarding our policies or services, we're happy to help.
hello@thewovennest.co